We
offer either UPS or USPS to ship your order. If you select Standard shipping
orders under 5 lbs will ship USPS while orders over 5 lbs will ship UPS. Orders
selecting UPS Ground or 2nd Day will be delivered by UPS. High value orders over $250 will ship via UPS and will be billed at UPS Ground
Rates.
UPS Shipping:
UPS shipping options are billed at actual UPS rates plus $2.45 for packaging
and handling.
Estimated Shipping Transit Times:
Standard Shipping: 3-7 Business Days
UPS Ground: 1-5 Business Days
Express UPS 2nd Day: 2-Business Days
International Express: UPS 3-5 Business Days
Standard Shipping: 3-7 Business Days
UPS Ground: 1-5 Business Days
Express UPS 2nd Day: 2-Business Days
International Express: UPS 3-5 Business Days
*Please
allow 24-48 hours for us to process your order.
International Rates:
We use UPS International Shipping. Our rates are pulled directly from UPS's
system in real time less 40% Off for our customers.
We use UPS International Shipping. Our rates are pulled directly from UPS's
system in real time less 40% Off for our customers.
Customs and Brokerage Fees:
Customs departments of other countries may charge extra fees or tariffs for
international shipments. Such fees are variable and you should contact your
country's customs department to see if you will need to pay any additional fees
to claim your shipment. Because such fees are very variable our store will not
calculate or include these fees in your total. The receiver will be responsible
for any of these types of fees and charges.
Customs departments of other countries may charge extra fees or tariffs for
international shipments. Such fees are variable and you should contact your
country's customs department to see if you will need to pay any additional fees
to claim your shipment. Because such fees are very variable our store will not
calculate or include these fees in your total. The receiver will be responsible
for any of these types of fees and charges.
Additional Shipping Information:
For details on how shipping methods apply to your order, and information on
shipping to PO Boxes,
For details on how shipping methods apply to your order, and information on
shipping to PO Boxes, please click here for more detailed
information.
Returns
Return Policy:
Due to the nature of our product, we will only allow returns for products are defective
upon arrival with a return authorization approval number,
and the products need to be
sent back within 14 days of receipt. Please also do not attempt to return
without contacting soiar.com first since you will again need to get an RMA beforehand.
Returns are subject to a 20% restocking fee. Again, if you receive a defective
product we will gladly replace it within 14 days of sale. Soiar will also not be
responsible for shipping costs for any and all returns.
Advantages of purchasing from Soiar: